- Thread Author
- #1
A week ago my computer crashed after my dad used it. It ran a System Fix which was a virus and a program I don't remember installing. Now when it boots it has a black screen that says Windows Memory Error and gives two options, Start Windows Recovery or Start Windows Normally. When he realized what he had done he tried the recovery tool first. It had a Windows is Loading files bar that didn't move at all so he left it on all night. It never moved, so he tried option 2 it brought up the 5 Recovery tools none of them did anything helpful. We tried using safe mode, it doesn't work either, brings back to useless Windows Recovery tools. We went out and Bought an OEM since the person we bought this from forgot to give us the Install Discs, We got to Repair Your Computer option below Install, it said our version of windows wasn't the right version for the OEM so it was a waste of $200. Now I am stuck and out of ideas. I've hooked the harddrives up to our old Windows XP and virus scanned, check disced, and backed up them. Any Ideas how to recover and repair without reformatting/wiping the HDD?