Windows 7 Win7 Freezes randomly

Kris · Oct 19, 2009

I've been seeing this problem occur over the past month, having installed win7 2 months ago.

The PC freezes in place. No response from keyboard, mouse, or monitor (although picture is still displayed as long as pc hasn't been idle). It happens while I'm working on the pc and also while it sits idly. It may happen during startup, or 5 mins in, or 45 mins in.

I've tried a number of potential solutions. The most promising one was turning the Power Management settings to Performance and turning off any sleep / power down settings. This seemed like it worked well but then 20 mins later another freeze. I've tried cleaning the registry with a registry cleaner. I've looked through the Event Viewer to try to identify potential problems, however -- I realized I am not an expert and have little clue how to troubleshoot using the System Events.

Here is my system info below. If anyone can lend a helping hand it'd be much appreciated.

Processors
------------------
Number of processors 1
Number of threads 2

APICs
----------------------------
Processor 0
-- Core 0
-- Thread 0 0
-- Thread 1 1

Processors Information
-------------------------------
Processor 1 ID = 0
Number of cores 1 (max 1)
Number of threads 2 (max 2)
Name Intel Pentium 4 531
Codename Prescott
Specification Intel(R) Pentium(R) 4 CPU 3.00GHz
Package (platform ID) Socket 775 LGA (0x4)
CPUID F.4.9
Extended CPUID F.4
Core Stepping G1
Technology 90 nm
Core Speed 3000.0 MHz
Multiplier x FSB 15.0 x 200.0 MHz
Rated Bus speed 800.0 MHz
Stock frequency 3000 MHz
Instructions sets MMX, SSE, SSE2, SSE3, EM64T
L1 Data cache 16 KBytes, 8-way set associative, 64-byte line size
Trace cache 12 Kuops, 8-way set associative
L2 cache 1024 KBytes, 8-way set associative, 64-byte line size
FID/VID Control no

Thread dumps
---------------------------------
CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01001003h
Max CPUID level 00000005h
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 16 KB, 2 thread(s)
Cache descriptor Level 2, U, 1 MB, 2 thread(s)
Cache descriptor Level 1, T, 12 KB, 2 thread(s)

CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 0, Thread ID 1
Type 01001003h
Max CPUID level 00000005h
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 16 KB, 2 thread(s)
Cache descriptor Level 2, U, 1 MB, 2 thread(s)
Cache descriptor Level 1, T, 12 KB, 2 thread(s)

Chipset
---------------------------------
Northbridge ATI RS400/RC400/RC410 rev. 01
Southbridge ATI SB600 rev. 00
Memory Type DDR2
Memory Size 4096 MBytes
Channels Single
Memory Frequency 266.5 MHz ()
CAS# latency (CL) 4.0
RAS# to CAS# delay (tRCD) 4
RAS# Precharge (tRP) 4
Cycle Time (tRAS) 12

Memory SPD
------------------------------------
DIMM # 1
SMBus address 0x50
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Micron Technology (2C00000000000000)
Size 2048 MBytes
Max bandwidth PC2-4300 (266 MHz)
Part number 16HTF25664AY-53EE1
Serial number E13B39C8
Manufacturing date Week 48/Year 08
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz

DIMM # 2
SMBus address 0x51
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Micron Technology (2C00000000000000)
Size 2048 MBytes
Max bandwidth PC2-4300 (266 MHz)
Part number 16HTF25664AY-53EE1
Serial number E13B39D1
Manufacturing date Week 48/Year 08
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz

Monitoring
---------------------------------
Mainboard Model 0MH651 (0x00000161 - 0x00545020)

LPCIO
------------------------------------
LPCIO Vendor SMSC
LPCIO Vendor ID 0x55
LPCIO Chip ID 0x83
Config Mode I/O address 0x2E
Config Mode LDN 0xA

Graphic APIs
---------------------------------
API ATI OD5
API ATI I/O

Display Adapters
--------------------------------------
Display adapter 0
Manuf. API index 0
Display name \\.\DISPLAY1
Name ATI RADEON XPRESS 200 Series
Memory size 32 MB
PCI device bus 1 (0x1), device 5 (0x5), function 0 (0x0)
Vendor ID 0x1002 (0x1028)
Model ID 0x5A61 (0x1E5)
Performance Level 0

Software
-----------------------------
Windows Version Microsoft Windows 7 (6.1) (Build 7600)
DirectX Version 10.0

Merc · Oct 25, 2009

My system freezes were caused by a bad mobo that could do single channel memory but not dual channel (2nd of 6 of these particular boards with this bug). I pulled one, 1GB stick, leaving me with a single 1GB stick of memory and to my amazement, Win 7 ran like a champ! Stable as a rock after this but the corruptions required that I reinstall Win 7 which is refreshingly painless.

hangup · Feb 20, 2010

Hi,

well i found this forum site and am glad i did.

Been using Windows 7 Ultimate RC1 from the start and everything went fine.

Then i decided to add the LSI 9260-8i (Sata3) and 2 SLC Foremay Cheetah drives, at the time the fastest Sata SSD.

A few days later i had my first hang-up....coïncidence, i do not know.

Anyway freeze comes every day, so i guess it is my Asus board (wild guess), Asus P5E3 WS Pro.

Did remove my Bitdefender for a while, nothing changed. Did remove Office 2007, no change.

Only use IE 32bit on my 64 bit installation, no good.

Tried everything.....gave the computer to the seller who tested everything he could......hang-ups hang-ups.

Installed WIn 7 Ultimate since the RC1 lasts until end of the month and still freezing.

Installing all the lastest drivers, no good.

Installed Office 2010 BETA but cannot import my .pst files without freeze......

Maybe is should reinstall Vista and then try to put the 64 bit Office 2010, do not know.

So my question since no one knows a good answer to all the problems we have:

Can it be the Asus board?

Thanks

Hangup

Asus p5e3 ws pro

2x2gb OCZ 1333 mhz memory

Intel duo cpu E6850 3 ghz

Radeon 2600XT video card

LSI 9260-8i raid card

2 Foremay Cheetah 64 GB SLC drives Raid0

hangup · Feb 28, 2010

hi guys,

well since last friday, Windows 7 x64 does no longer freezes. Anyone else having this experience, i mean those who have/had problems like this before.

Could it be a patch was launched by MS?

Thanks

H

tblount · Feb 28, 2010

I would check my power setting and set them all to never and see if it still freezes. If not, then you know there is something hanging up when it goes to sleep.

hangup · Apr 13, 2010

finally problem was found...

tblount said:
I would check my power setting and set them all to never and see if it still freezes. If not, then you know there is something hanging up when it goes to sleep.

hi,

well hang-ups came back, finally i tested the memory (2x2gb sticks), meaning using one stick at the time.

One stick always caused hang-ups, but the good one also but less.

Changed the video card, no luck, finally changed the LSI 9260-8i card, running too hot, causing hang-ups frequently.

Now problems are gone. Had to install my older Adaptec 31205 card which works perfectly with the Foremay drives (but not with the older OCZ Core V1).

So when having 2 hardware problems it is hard to find, but it was not Win 7 that caused the problems.

Now i am waiting for my memory and LSI card to return, hopefully after that no more problems.

Just wanted to clear this out

Hangup

gardnerman · Nov 10, 2010

gardnerman said:
After completing the sixth round of ms v win7 last evening at nine pm it turns out it was my graphics card, we installed a new driver and it's been running fine up until around mid day today, I left it running whilst outside working and when I returned it had a message on the screen saying "windows has recovered from a unexpected shut down check for a solution when next on line" the ruddy thing was still on line and working perfectly, however I opened windows live mail and it too reported not being closed properly so this confirmed it had in fact shut down badly at some stage.
I would glad entertain the prospect of a power cut but if this had been what caused it the PC wouldn't have re-started with out me switching it back on, thinking it may be a setting in the power saving section I disabled sleep, hibernate and everything that would switch something off (even the monitor).
It had a fit and immediately went to 100% and after a couple of black screens and re-starts it's now running fine again, I'm praying that is the end of it.
One other thing, I use Iolo system mechanic and that won't install I just get a message saying installer has stopped working, the details report a event name as "APPCRASH", I contacted Iolo ad they sent a link to re-download in case I have a corrupt copy and it still does the same with that (hair is getting thin).

Hello again everyone

I am a member of several forums and find this to be by far the hardest to navigate.
Anyway! since we found that the problem was with my on board graphic adaptor not being happy with 64bit version and i had to uninstall and run the 32bit version and finding that 32bit would only see 2gb of my 4gb of memory I've bought a new card.
ASUS 1GB - HD - 4350 Silent - PCI-E 2.0 (x16) - 800MHz GDDR2 - GPU 600MHz - 80 Cores - D-Sub/ DVI-I/ HDMI
I bought Asus as my board is ans asus (once again I can't remember model), I've just been into the PC and it says M2N - CM DV on the board under ASUS
PROBLEM
I know I need to disable the on board adaptor but can find (after quite a lot of searching) nothing in the bios to allow this, I thought I'll just try it but after the boot up reached the "starting windows" stage it went to a black screen and had a three inch long progression bar running at the bottom.
It would sit like this for as long as i cared to leave it, I then plugged the monitor plug back into the onboard poert (after switching off of course) but all that happened is that it went straight to that black screen with the progression bar.
I've now obviously removed the card and at a stalemate with the PC, I want to get onto 64bit as I remember how quick it was when it was running on it before when it was locking.
Any advice would be appreciated.
From system info
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RICHARD-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type X86-based PC
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 4600+, 2400 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0111, 28/01/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Richard-PC\Richard
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 2.87 GB
Available Physical Memory 1.61 GB
Total Virtual Memory 5.75 GB
Available Virtual Memory 4.27 GB
Page File Space 2.87 GB
Page File C:\pagefile.sys

Richard

gardnerman · Nov 14, 2010

Just like to thank everyone for the total lack of response.

Windows 7 Win7 Freezes randomly

Kris

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Merc

hangup

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hangup

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tblount

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gardnerman

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