Nitraaam

New Member
Joined
Nov 30, 2009
Messages
2
I tried upgrade my laptop (Acer Aspire - 5935G) from Vista too Windows 7.
When the installation is almost done, it requires restart, but when restarting the computer the computer turns black , after the Acer and Win7 startup thingy. I've tried to run via safe mode, but it cant finish the installation in safe mode.

After trying some repair-varieties i used acer backup manager to set the computer back 2 fabric stanard (as new, vista)
Then i tried to install Win7 again but the screen still turned black before the installation was done -.-

can somone help ? - thaaaanks
 

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,155
Have you checked the Acer site for known problems.

I would make the upgrade as simple as possible by unplugging everything and anything I could. Unplug any external items, turn off in bios anything you can, and hope it works.

If it still does not work, see if you can find a file called setupact.log in the Windows\Panther folder to see if there is anything in the last 10-15 entries to indicate some type of problem.
 

tblount

New Member
Joined
Sep 27, 2009
Messages
3,537
And make sure you have disabled all programs in Vista? especially AV and firewalls. Run Msconfig and under startup
uncheck everything.

When windows 7 installs then tries to load an incompatible vista program it may black out.
 

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