Hi, I've been having the "We can't connect right now" problem for hours and no matter how hard I search the internet, I can't seem to find a solution. I am currently using Windows 7 (I was using Windows 8.1 PRO unactivated but thought that the problem might be associated with the current OS, so I'm now using another computer). I bought Windows 8 this morning and the first time I tried, it started to install but then stopped with this error. All I need is a Windows 8.1 ISO so that I can put it on a live USB to install on my computer. One suggestion was to do something with the Windows 8 Installer, but I only have a valid product key for Windows 8.1. So what should I do to fix this?