user assistance

Greetings. I have a 2003 Edition of Windows Office and the key code was written on the window envelope that I have it in. The envelope fell victim to the chewing of our cat. I was able to retrieve four groups of numbers and cannot do anything to make out the last 5. I downloaded and ran a free...

We are trying to transfer files from an older computer running Windows XP Pro, 32 bit, to a new one using Windows 7 Pro, 64 bit. We are using Easy Transfer and an Inland Datalink USB cable, which was recommended by the computer store. We installed onto the XP computer what we believe is the...

Ok, i think i really screwed up. I ran a disk check and when it was about 27% i thought it was stuck because it wouldn't move from there, so i hard shut it down. (i should mention that it installed 11 updates when i restarted). When it restarted the prompt telling me to press any key to bypass...

Hi, as the title says I didn't have this line before but my little nephew has done something wrong while he used File Explorer so it looks to me really irritated and I need some help to get rid of it!

Normally I shut down my PC at night, forgot last night . When I saw it was on this morning, I clicked on enter. I have this on my screen: Operations are in progress. Please wait. The machine will be turned ff automatically after the operations a re completed. I see a spinning circle to...

Hi I just purchased a new laptop and the screen resolution is only 1280x600 so snap screen is disabled. What is a way to make it be enabled? there is always a way but i cant figure it out

For about two weeks or so the 31gb c drive on my HP Mini has kept on filling up, sometimes within 20mb of space. I have run disk cleanup and defrag and used CCleaner, but they only free up about 200mb of space at a time, and eventually that gets filled up again. Once I freed up 1gb by restarting...

Hello all, A few of my programs are unable to communicate with their servers now and I can't figure out why as they were find two weeks ago and I haven't made any changes since then. The issue lies with a service/program within Windows as all the programs communicate fine in Safe Mode...

my friend's laptop did not successfully boot and it just keep on restarting after the loading screen appears. The safe mode didn't work either. As well as the installation disk, it get stucked when I press "Repair my computer". And also, when I press F8 and disable "Automatic restart ...... " I...

A few weeks ago I decided to do a clean install of a new (to me, anyway) version of Adobe Photoshop (I actually had two prior versions of Photoshop on my hard drive, so starting with the oldest one, I used "Revo Uninstaller" to remove them) I've used "Revo" for years because after it uses a...

Greetings, I hope that this thread is acceptable in this forum. After upgrading to Windows 8 my CD/DVD unit (a Samsung - TSST corp CDDVDW Sh-S223L) will not be recognized unless a disc is inserted before boot. Then disc can be removed and new one inserted later. Any assistance appreciated. Stephen

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ok... i have a toshiba qosmio G50. windows 7 ultimate 32 bit..... for weeks now i have been posting on forums for help on re installing my windows office .... in the end i was advised to do a clean install. so, this morning after backing up everything i began ..... let me just say , on my comp...

Hi everyone Well disaster has really struck this time. for the second time this year we have been struck by lightning! Last time it only fried my router. This time it zapped our satalite dish, our phone system, our heating system, our router, our heated outdoor cat shelter, and our electric...

This is now my third time with this problem, the first required me to restore to factory settings. These last two seem to have been triggered by a power flicker at my residence. The power momentarily flickered long enough for my computer to shut down. After booting the computer seems fine until...

I got windows 7 x32 bits all updates, I have receive issues about BSOD, I had seen some dumps files, but honestly I don't know how read them and understand the meaning. Can some one help? but the file is 150MB. What I got in the small screen is this: BCCode:1a BCP1: 00000031 BCP2: 86B1F248...

good morning...I am new to this forum, and i appreciate being able to reach out for some assitance..I currently have a friend who is in need of a new computer, which I can provide for him, however it has Linux on it, which he will not be able to use..while I interned at a computer repair shop a...

hi i am facing the problem with hibernate before today when i hibernate laptop displays goes off but the laptop is still working and stop when the battery is empty and when again start the laptop it shows windows not shutdown properly and no BSOD ,error detail but now when i press...

My wife's computer has an issue that just started a week ago that's driving me nuts. The PC has been running Windows 7 Home Edition (64 bit) for over a year. She sat down to use her computer and tried to open IE (IE9). When she clicked on it, a window popped up that says "Internet explorer has...

Hello there. I'm just posting here because there are these video files which the title of the file is different to the 'name' of the file which appears below the icon. Although not the end of the world, it is annoying since when I put the files on my external HDD to play through my PS3 and that...