julio99

Senior Member
Joined
Aug 12, 2010
Messages
209
Whenever I go to the "Programs and Features" module in Win 7 I get the trusty old, "Explorer has stopped working and is restarting" my taskbar goes for a split second and P&F closes. I have gone to Event viewer to look for a reason and 9 out of 10 crashes acording to the faulting module is "msi.dll" Isn't msi the Microsoft installer? Anyway, how can I go about fixing this or troubleshooting it? It is to say the least annoying.
My Computer is an Acer laptop Win 7 HP x64/8gb RAM /Core i5 430Mprocessor.
 

Pauli

Fantastic Member
Premium Supporter
Joined
Mar 1, 2012
Messages
2,486
The first thing to do would be to do a thorough virus scan - with any security program you have plus perhaps Malwarebytes : Free anti-malware download

There may be a zillion of other causes, but this might be the first one of rescue.
 

Solution

julio99

Senior Member
Joined
Aug 12, 2010
Messages
209
Thanks for the reply Titanic. It would appear to be fixed. If there's a way to post this as solved, please let me know.
 

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