No internet connections available.

Discussion in 'Windows 8 Help and Support' started by Jen Kilburne, Jan 12, 2015.

  1. Jen Kilburne

    Jen Kilburne New Member

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    I just got a new computer for christmas(ASUS Notebook) and it has worked perfectly since I opened it. However, last night while I was playing a small game online, all the internet connections disappeared. I had been playing the game for nearly twenty minutes when it happened, so I don't think that is the reason it happened. When I say that no internet connections are available, I mean that it literally says "No connections are available" and the bars have been replaced with a white box that has a white cord on the left side and a red "X" on the right side. No other laptop in my house has had any problems. I tried unplugging the internet box, but it didn't affect anything. Has anybody else had this problem and solved it?
     
  2. ussnorway

    ussnorway Windows Forum Team
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    Once... when the power went out.
     
  3. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

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    Hi

    You could try uninstalling your Network Adapter in Device Manager and then reboot and let Windows reinstall and reconfigure it.
    I've had that solve this kind of thing a number of times.

    Open Network Adapter in Device Manager, Right click on the Adapter and and select Uninstall.

    Then reboot your computer, this should get it back to it's default settings.

    If it still shows no connection take it back to where you bought it and let them fix it under the warranty.

    Mike
     

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