Windows 7 Unable to get Full Resolution

GGPresario · Oct 31, 2009

After upgrading my Compaq Presario SR5139UK with GeForce 8400GS and a generic 19" LCD monitor from Vista to W7 I am unable get the full resolution on the monitor. In control panel the monitor is shown as a 17" and gives no option to select a 19". The max resolution that I can get is 1152 * 764 rather than the previous 1440 * 900 under Vista. I have updated the NVIDIA driver to 191.07 but with no success. Any ideas please?

GGPresario · Nov 6, 2009

The MicroSoft support centre has now helped out with this problem. There initial response was to try all the things that I had done. They then put me in touch with the NVIDIA support team, again their initial response was to do all the things that I had done. Eventually they suggested going to their driver archive and loading an earlier driver, version 186.18, which has now allowed me to set up a custom 1440 * 900 resolution which appears to be stable. The system still shows the monitor as 17" rather than the actual 19", but atleast I now have a usable system with the best resolution.

GGPresario · Nov 12, 2009

I did that but it re-installed the duff NVIDIA driver. I guess that I need to delete the NVIDIA driver files?

reghakr · Nov 12, 2009

I don't think it's a good idea to just go around deleting files. You can really screw your computer up.

Maybe I can explain this a little better................

I just replaced my video card (a Nvidia Geforce 8500) in another machine.

Windows recognized it right away and now the driver states Nvidia Geforce 8500 (Microsoft Corporation -WDDM v1.1

So it actually removed my Nvidia drivers that I had downloaded from Nvidia's site and used the Microsoft WDDM driver

Windows 7 Unable to get Full Resolution

GGPresario

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reghakr

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