Sankalp
Member
- Joined
- Jul 18, 2016
- Messages
- 71
- Thread Author
- #1
So my laptop was recently attacked by malwares. I tried removing them using windows defender and I think they got removed. But afterwards I am suffering from following problems:
1. Windows apps like Groove music, default video player of windows, calculator etc. have all just disappeared...vanished...can't find them....can't run them.
2. Laptop stability now sucks.....Some services not running....
3. Most importantly, whole taskbar is unclickable . I mean I can't "left click" anywhere on taskbar, though right click works. I have tried several things including power shell method but to no avail.
Please help!!
Thanks in advanced..
1. Windows apps like Groove music, default video player of windows, calculator etc. have all just disappeared...vanished...can't find them....can't run them.
2. Laptop stability now sucks.....Some services not running....
3. Most importantly, whole taskbar is unclickable . I mean I can't "left click" anywhere on taskbar, though right click works. I have tried several things including power shell method but to no avail.
Please help!!
Thanks in advanced..
Did you test your hardware using the diagnostics I gave you links for in my Post #6 above yet? Did you buy or make your own W10 install media? Did it come with your computer when you bought it? If you made your own W10 source, where did you download the ISO file from? Was it from a site other than Microsoft?
Test you hardware, and post back answers to my questions about your W10 install media, and we'll advise you further. Whatever you have done, you either didn't install W10 from good source or you have failed hardware in that computer which...
Also, it's much easier to create a bootable DVD W10 disc than the USB stick. I would still go back and try to get that to work. Also, neemo makes an excellent point in his POST #17 about reset and reinstallation being different. Reinstallation is more destructive than reset, as it completely erases all content on your hard drive. If you have severe Windows corruption as appears to be the case with the next dozen or so exchanges between you and neemo seems to lead us to that conclusion, then a reinstallation is your only solution. If that fails; then you will have to replace your hard drive whether you are able to test it or not. Do you not have a tech savvy friend that can assist you with making that W10 bootable media? Also, we had asked you to provide us with SPECCY results on the full hardware specs of your system. You ask me if I'm sure if it's hardware; and the answer is, how can I tell since you haven't cooperated on multiple requests for exact specs on your hardware?
I'm only guessing at this point based on repairing hundreds of other systems, we gave you many, many software solutions--none of which are working.