Hi,
I think Norway is on to something here. You can use the
<windows_logo_key+r> and type in
APPWIZ.CPL, this will bring up the installed program list on your computer. If you are using Classic Shell, or you shared your computer with someone and they installed it without your knowledge, it will show up in that list.
If the Classic Shell program isn't there, you should proceed with kemical's link on virus/malware and scan for viruses
IN POST #5. If none are found, or some are found and removed, then reboot your computer and retest. Are your icons back to normal?
At this point you have several options. But, first, you
SHOULD BACKUP ALL YOUR PERSONAL DATA TO EXTERNAL MEDIA BEFORE PROCEEDING FURTHER TO AVOID POSSIBLE DATA LOSS!!!
(1.) Run a
SYSTEM RESTORE, and attempt to Rollback your Windows to a time prior to the icons having a problem. Say, 1 week or 1 month ago. (no more than 5 months max are allowed). Retest.
(2.) Perform a
Windows10 in-place upgrade repair (you can google for instructions or search this forum). Retest.
(3.) Perform a
Windows10 Reset or
Windows10 Reinstallation from
FACTORY RECOVERY MEDIA (DVD discs or USB stick). Retest.
(4.) Perform a
Windows10 Reinstallation from
FACTORY RECOVERY PARTITION already on your Hard Drive. Most modern computers made after 2009, when Windows7 was released now have this feature; both Desktop PCs and Laptops/tablets.* Retest.
NOTE: If you have a self-built desktop PC (or custom-rig aka: gamin rig), this Option, Option #4 does not apply!!
In summary then, if you find no viruses/malware, or find some but remove it, find or remove the Classic Shell program and still get no love (the problem persists), one of the above is highly likely to solve your problem.
And the fact that you couldn't update to Win8.1 indicates a likely problem with your current Windows installation or a undiscovered hardware failure. In fact, if one of the 4 Options above restores your icons to their original factory appearance, the very first thing you should do is to attempt the Win8.1 update again. If that fails again after a Win10 in-place upgrade repair, reset, or reinstallation (Options #2-#4), it's quite likely you have encountered a hardware failure with your computer.
You should then take it immediately to a licensed computer Tech at your local computer repair shop for testing and repair of broken components.
If this is not possible or you live outside the US, repairs can be 3-5 times the cost of repairs here, you may at that point figure you have a broken computer and consider obtaining a replacement.
Best of luck to you,
<<<BIGBEARJEDI>>>