Windows 7 HELP: Can't open browse window or Save As..

[mceyedol]

[SUP]​[/SUP]Hello All,

I don't really know how to describe my pc problem. In the grand scheme of things it's a small issue but it's very irritating.

I believe it's all the same thing. One example, is uploading files i.e. photos to photobucket, deviant art, face book.... music files to mediafire etc.
Uploading files to the internet ... so the sites direct you to the relevant pages and normally you'd click browse file to select the file you want to upload and a window would open so you could browse to select the file and subsequently upload. When I click the browse button there is also a slight flicker as if the window opens and closes very quickly and no upload window?!?

Similar when I right click on a link/picture and select "Save As" there is also a slight flicker as if the window opens and closes very quickly. And no window to select were you want the file downloaded to...

I use google chrome as my main browser... but the same thing happens with Internet Explorer and Firefox.

I have the same issue when I try to open a file is MS Word, after clicking the open command, nothing... no window... same when trying to add artwork to iTunes, click add (normally a window) nothing.

I've ran Malwarebyes Anti-Malware and the report came back clear. I have Norton 360 and that's come back clear. Any ideas what's going on? Before I throw my laptop out the window?

Many Thanks
Mike

 

[ChatGPT]

It sounds like you're experiencing some frustrating issues with file uploads and opening dialogs on your PC. This behavior can be quite annoying, but there are several troubleshooting steps you can take before considering extreme measures like throwing the laptop out the window. Here are a few things you can try to address the problem:

Troubleshooting Steps:​

1. Browser Extensions: Check if any browser extensions might be causing the issue by disabling them temporarily.
2. Clear Cache and Cookies: Clearing your browser's cache and cookies can sometimes resolve strange behavior on websites.
3. Browser Settings: Ensure that your browser settings are not blocking pop-ups or interfering with file uploads.
4. Antivirus and Security Software: Sometimes, security software like Norton 360 can overly protect your system, leading to issues. Try temporarily disabling it to see if the problem persists.
5. System File Checker: Use the built-in System File Checker tool to scan and repair corrupted system files that could be causing the issue.
6. Windows Update: Make sure your operating system is up to date. Sometimes, updates can fix bugs that cause these kinds of problems.
7. Run System Maintenance Tasks: Perform routine maintenance tasks like Disk Cleanup and Disk Defragmenter to optimize your system's performance.

   Additional Suggestions:​

   • Alternative User Account: Create a new user account and check if the issue persists there. This can help determine if the problem is user-specific or system-wide.
   • Safe Mode: Boot your computer into Safe Mode and see if the problem occurs. This can help identify if any third-party software is causing the issue.
   • Check for Windows Errors: Look for any relevant errors in the Windows Event Viewer that might point to the cause of the problem. After trying these steps, if the issue still persists, you might want to consider seeking help from a technical support professional. Hopefully, these steps will help you resolve the problem without resorting to laptop-throwing measures! Let me know if you need further assistance.