My desktop is broekn and I don't know why

Discussion in 'Windows 10 Help and Support' started by UltimateLordBear, Sep 25, 2016.

  1. UltimateLordBear

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    So I turned on my laptop and everything was fine. I played a game for a while and when I closed out this is what i was greeted too. All my chorcuts were gone, the taskbar was blank, everything was running slower, I can't really open anything. When I go from application to application with alt+tab my old desktop with the shortcuts flickers on the screen for a second. The normal backround is dimmer than usual also. How do I get my normal backround back? When I restart it opens like this and the killer network manager automtaically opens. Someone please help.
    It wont let me upload the sceenshot file. It keeps giving me a security error so instead Imgur: The most awesome images on the Internet
     
  2. UltimateLordBear

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    omfg im so stupid. My laptop was just stuck in Tablet mode for some reason. I'm sorry if I waisted anyones time
     
  3. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
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    Hi,
    Sorry to hear you're having problems with your laptop.:( There are a number of things you can do to fix this. We've been seeing a lot of failures on W10 machines the last week or so since the September AU (Anniversary Update) began being pushed out to users through the Internet via Microsoft WU (Windows Update).

    The most likely causes are:
    1.) W10 AU update scrambling your settings, replacing device drivers, etc.
    2.) Virus/malware infection
    3.) Windows registry corruption due to new settings installed from the AU update
    4.) Coincidental Hardware failure (Hard Drive, RAM sticks, Motherboard)

    I would recommend that you FIRST BACKUP ALL OF YOUR PERSONAL DATA TO EXTERNAL MEDIA! THIS WOULD INCLUDE YOUR LIBRARY FOLDERS FOR DOCUMENTS, PHOTOS, MUSIC, VIDEOS, AND ANY SAVED E-MAILS OR ATTACHMENTS TO AVOID ANY IRRETRIEVABLE DATA LOSS!!!

    Next, I would try to run a System Restore using the built-in Windows utility to "rollback" your laptop to a point in time before the problem began occurring. This is very easy to do and will get your desktop settings back and everything put back into it's place before the damage to windows happened.:up:

    If the System Restore fails, you'll have to do some hardware testing and attempt some more aggressive windows repairs in order to get your laptop running correctly again. I wrote a Troubleshooting post with step-by-step instructions on how to do this here: Windows 10 - Unclickable Task Bar.
    This document is quite long, about 6-8 pages so it's best to print it out on another working computer and keep in front of you while you are testing, troubleshooting, and repairing your laptop. In most cases, it will provide you with a solution to your problem.:cheerful:

    Don't hesitate to post back if you get stuck or have more questions along the way. Be patient, it's a process than can take from a week or more to do. We are here 24x7x365.

    *If you find this solution helpful, please come back to this thread and put a LIKE on my Post to let other forum users with a similar question that my solution helped you! Thanks--

    Best of luck,:encouragement:

    <<<BIGBEARJEDI>>> :brew:
     
  4. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
    Premium Supporter

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    Hi again: No worries!;) We are glad you got it fixed so quickly. :up: Thanks for getting back to us and sharing your solution; this will help other people with the same problem you have! And if they try your solution and fail, they only have to read my Post on this thread to get immediate self-help with a more difficult problem that has the same or similar symptom.

    Thanks for choosing Windows Forum!
    Cheers!
    <<<BBJ>>>
     

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