PROBLEM WITH MY MOUSE

Discussion in 'Windows 7 Hardware' started by DTCZSR, Sep 12, 2015.

  1. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,834
    Likes Received:
    1,566
    This page carries a fixit for Defender although for a slightly different issue. Try running either it or following the suggestions:
    https://support.microsoft.com/en-us/kb/931849
     
  2. DTCZSR

    DTCZSR Senior Member

    Joined:
    Jun 18, 2011
    Messages:
    46
    Likes Received:
    0
    I have run all of my diagnostic programs and the ones that you said to run and everything is ok, no virus, malware, rootkits nothing bad at all. I just noticed that when I right click a folder and click send to, there is no desktop to send to. all of the others are there just not the desktop, I do not know what to do now maybe shoot her pc and put it out of it's misery. there are too many things going wrong with it, maybe I will just build her a new one instead.
     
  3. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,834
    Likes Received:
    1,566
    How old is the installation? Perhaps if you did something like a reset or even a clean install it would help. Is this the same PC with the mouse issue as well?
     
  4. DTCZSR

    DTCZSR Senior Member

    Joined:
    Jun 18, 2011
    Messages:
    46
    Likes Received:
    0
    this pc is around 10 years old, and I have done about 5 clean installs and yes this is the same pc.
     
  5. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,834
    Likes Received:
    1,566
    I'm right in saying your using windows 7 yes? If so are you using Microsoft Security Essentials?
     
  6. DTCZSR

    DTCZSR Senior Member

    Joined:
    Jun 18, 2011
    Messages:
    46
    Likes Received:
    0
    yes I am using both of them.
     
  7. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,834
    Likes Received:
    1,566
  8. DTCZSR

    DTCZSR Senior Member

    Joined:
    Jun 18, 2011
    Messages:
    46
    Likes Received:
    0
    you know what, I just realized that we have been on my gaming pc doing all of these fix's instead of my wifes pc so lets start over. I will repeat from our previous posts.
     
  9. DTCZSR

    DTCZSR Senior Member

    Joined:
    Jun 18, 2011
    Messages:
    46
    Likes Received:
    0
    first I will do a clean install then I will go to the next step, give me about a week as I have to go to work now that I'm on call.
     
  10. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,834
    Likes Received:
    1,566
    Ok bud. I'll await your next post.. Have a great week.... :)
     
  11. DTCZSR

    DTCZSR Senior Member

    Joined:
    Jun 18, 2011
    Messages:
    46
    Likes Received:
    0
     
  12. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,834
    Likes Received:
    1,566
    Hmm... Did you try a different mouse?

    If it's a wireless mouse are the batteries low?

    I know we kinda went over these questions already but I'm not sure that there wasn't any confusion between your machine and your wifes. In fact if the mouse on your machine works fine then try using it on your wifes machine.
     
  13. DTCZSR

    DTCZSR Senior Member

    Joined:
    Jun 18, 2011
    Messages:
    46
    Likes Received:
    0
    not wireless, and it has only my wife's pc that I have problems. and now it only hangs up a little bit since I was able to update her pc and now I am installing her software programs now, and then I will upgrade to windows 10 to see if that fixes the mouse problem. the problem with my pc is I just noticed that when I right click a folder and click send to, there is no desktop to send to. all of the others are there just not the desktop and my mouse settings keep reverting back to default. I always have the mouse pointer options set to fast speed, enhance pointer precision box checked. but I have to set them again every time I reboot..
     
  14. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,834
    Likes Received:
    1,566
    Ok as we are kinda going round in circles lets just deal with your pc for the moment.. :)

    Regarding your mouse issues. Can you post which make and model mouse your using please.
     

Share This Page

Loading...