gx6583
Member
yesterday I received a phone call from a guy claiming to work for Microsoft,he went on to say my system was in danger of crashing, and that they would fix it for me no problem, before allowing him to remote access, he had me access some files and directories which showed numerous errors, after that I let my guard down he got in my system,installed software and restarted my laptop, it's locked up and asking for a startup password ,, I'm running a Toshiba satellite c55 on windows 8. , anyone have any advice please help me thanks in advance